Managed Services
Supporting Businesses with Flexible, High-Level Performance
Our managed services free your team to focus on more meaningful, high-impact work. We provide flexibility and scalability to meet unforeseen changes in your business, but also more predictable operating costs and reduced risks.
WHY MANAGED SERVICES
With a net-promoter score of 88 and a Managed CSAT of 92, client success is our #1 focus. Managed Services transforms the way a business approaches its technology. Businesses operating under Managed Services are proactive versus reactive — monitoring and resolving issues before they disrupt employees, management, and clients. We offer complete service transparency, with KPI tracking and reporting aligned to business outcomes. Our services can all be configurable and aligned to individual technologies, all the way to full data center and infrastructure out-tasking.
KEY CAPABILITIES
ZENIX offers comprehensive Managed Services from full program management of the entire IT infrastructure and applications, to segmented solutions for infrastructure or security management only, depending on the specific need.
01
Infrastructure Management
- Compute / Converged / Virtualization
- Cloud & Storage
- Data Protection
- Network & Operating Systems
- Domain & Activity Directory
- ServiceNow Applications
02
Managed Solutions
- Monitoring as a Service
- Disaster Recovery as a Service
- Infrastructure as a Service
- Backup as a Service
- Platform as a Service
03
Implementation & Migrations
- Automated Asset Discovery & File Integrity Monitoring
- Intrusion Detection & Event Correlation
- Vulnerability Assessment & Forensics
- Log Management & Compliance Reporting
- Dark Web & User Activity Monitoring
- Endpoint Detection & Response
04
Full Program Management
- SOC Security Services
- Infrastructure Services (ITAM / ITOM)
- End-user Support Service
- System Monitoring & Support (Service Desk 24x7x365)
- ServiceNow Management Service
OUR APPROACH
In the process of changing and advancing the people, processes, and technology across the enterprise, we are dedicated to building platforms that enables digital business. Our set of tools, best practices, and resources are applied through an agile methodology to ensure that we deliver the business outcomes that drive value for your company.
